Distance Sales Contract

1.1. SELLER: Trade Name: Limitsiz Bulut Bilişim Teknolojileri Address: Kocaeli / Kartepe Köseköy Mahallesi Tax Office: Alemdar Vergi Dairesi E-Mail: [email protected] Website: https://www.limitsizbulut.com 1.2. BUYER: The natural or legal person ("Customer") who places an order via the Limitsizbulut.com website and whose billing and contact details are specified in the order form.

This Contract sets out the mutual rights and obligations of the parties, pursuant to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, with respect to the sale and performance of IT, web hosting, server hosting/rental, domain name or other digital services ordered electronically by the BUYER via the SELLER's website www.limitsizbulut.com.

• The products and services subject to this contract are digital services provided instantly in electronic form; no physical shipment is involved.
• Following payment confirmation, the relevant hosting/server account is created and the management and access details are sent to the BUYER's e-mail address registered in the system and to the Customer Panel. The standard activation time is a maximum of 24 hours.
• The BUYER is responsible for the accuracy of the contact and identity information entered during registration. The SELLER cannot be held liable for failure to deliver due to false or incomplete information.

• Lawful Use: The BUYER may not use the purchased server infrastructure for purposes contrary to the laws of the Republic of Türkiye. The service is terminated immediately upon detection of child pornography, copyright infringement (warez), phishing, DDoS/botnet attacks or SPAM activities.
• Backup Responsibility: Unless an additional automatic backup package is committed in writing, backing up the data on the systems is entirely the BUYER's responsibility. The SELLER is not liable for hardware failures or data loss.
• Hosting Provider Status: Under Law No. 5651, the SELLER acts as a "Hosting Provider". It has no obligation to review the lawfulness of content in advance.
• Resource Consumption: In shared hosting services, accounts that impair server stability through excessive CPU/RAM/traffic consumption may be restricted or suspended without prior notice.

Withdrawal Period: A BUYER who qualifies as a consumer may exercise the right of withdrawal for web hosting and e-mail services within 14 (fourteen) days of the date the contract is concluded, without giving any reason. Exceptions (Regulation Article 15): The right of withdrawal cannot be exercised for instantly registered Domain Name transactions, SSL Certificates, server/software licenses, or physical server hardware/setup fees where setup is carried out before the end of the 14-day period with the consumer's consent. Refund: Following receipt of the withdrawal notice by the SELLER, the refund amount is returned via the payment channel used within a maximum of 3 business days (statutory limit: 14 days).

In disputes, the Consumer Arbitration Committees and Consumer Courts have jurisdiction within the applicable monetary limits. For commercial or professional customers, the Courts and Enforcement Offices of Istanbul have jurisdiction. This Contract enters into force as soon as it is approved electronically by the BUYER at the time of order.